Privacy Policy

At GetSpeed, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our website optimization services.

1. Information We Collect

Personal Information

When you use our services, we may collect:

• Name and email address (for account creation and communication)
• Website URL and domain information
• WordPress admin credentials (encrypted and securely stored)
• Hosting panel access details (when required for optimization)
• Payment information (processed securely through PayPal)
• Company information (if provided)

Technical Information

We automatically collect certain technical information:

• Website performance metrics and analytics data
• CDN usage statistics and access logs
• IP addresses and browser information
• Page load times and user experience metrics
• Error logs and debugging information

2. How We Use Your Information

We use the collected information to:

• Provide and optimize our website performance services
• Set up and configure optimization on your WordPress site
• Monitor and maintain service performance
• Communicate with you about your service and account
• Process payments and billing
• Provide customer support and technical assistance
• Improve our services and develop new features
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

Service Providers

We work with trusted third-party service providers:

• PayPal: For secure payment processing
• CDN Providers: For content delivery and optimization
• Cloud Hosting: For secure data storage and processing
• Email Services: For communication and support

Legal Requirements

We may disclose information if required by law, court order, or to protect our rights, property, or safety of our users.

4. Data Security

We implement robust security measures to protect your information:

• All data transmission is encrypted using SSL/TLS protocols
• Admin credentials are encrypted and stored securely
• Access to personal information is restricted to authorized personnel only
• Regular security audits and monitoring
• Secure cloud infrastructure with industry-standard protections

5. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. When you cancel your service, we will securely delete your credentials and personal information within 30 days, except for billing records which we may retain as required by law.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Opt-out: Unsubscribe from marketing communications at any time

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website performance and usage
• Provide personalized content and advertisements
• Enable social media features

You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and provide adequate protection for your personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: